Facilities Management

When it comes to facilities management, we make it our responsibility to fully understand the physical asset we are managing and its operational eccentricities.  To do so, we rely on our own in-house engineers and our extensive network of local tradesman and contractors — not consultants — with whom we have a proven history of collaboration.

Our facilities management services include:

• Daily maintenance and engineering Staffing
• Building Repair & Maintenance project management
• Suite improvement project management
• Preventive maintenance programs
• Fire and life safety programs
• Emergency management programs
• Code compliance

Property-Level Financial Management

Seasoned, institutional investment experience brings with it an institutional mindset.  Paradigm Properties offers its property management clients an institutional fiduciary approach to its property-level accounting and reporting functions.

Our financial management services include:

• Rent Collection
• Accounts Receivable/Payable management
• Full property accounting
• Monthly, quarterly, and annual financial reporting
• Property tax management
• Audit coordination

Tenant Service Liaison

As part of our innovative approach to reinventing the landlord-tenant relationship, we have created a culture at Paradigm that values our building tenants as clients.  Therefore, many of our in-house titles refer to our building tenants as clients.  Our Client Service Liaison, as we call it, (CSL) is one such example.  Based on-site in the lobby (not tucked away in an office) of many Paradigm managed buildings, the CSL serves as a point person to address tenant and facility issues and is one of the strategic reasons Paradigm buildings are considered some of the friendliest places to work in our key markets.

Leasing, Brokerage, and Marketing Management

At Paradigm, we make it our job to understand the operational level components that affect asset performance and manage those components in a manner that drives performance. To that end, we handle many tasks ourselves that others outsource, like the leasing, brokerage, and marketing management of the properties in our portfolio.

We also offer these services to third-party owners and asset managers to help them maximize asset performance, while minimizing the time required to manage that asset.  

As a natural extension of our deep experience in and strategic approach to brokerage management, our enhanced tenant relationships, and our innovative approach to building positioning, Paradigm’s leasing department has a proven record of outperforming the competition in up and down markets. 

Our leasing, brokerage, and marketing management services include:

• Lease administration
• Tracking renewals and negotiating lease terms with building tenants
• Hiring and managing brokerage teams
• Tracking broker prospects and activity on weekly basis
• Providing weekly status reports to building owner
• Accommodating expansion or requests for space changes
• Managing any space buildout needs to cost effective conclusion